Terms and Conditions

AGREEMENT TO OUR LEGAL TERMS

Welcome to Dotcom Reps, a leading Amazon consulting agency in Florida, United States. These Terms and Conditions govern your use of our services, including our website located at https://dotcomreps.webflow.io and any consulting, management, or advisory services we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

1. Services

Dotcom Reps provides a range of Amazon brand store consulting services, which may include, but are not limited to:

• Account Management: Full-service management of your Amazon seller and vendor account.

• Advertising Management: Creation, management, and optimization of Amazon PPC campaigns.

• Content & SEO: Listing optimization, copywriting, A+ content, and keyword research.

• Strategy & Consulting: Business strategy, brand development, and market analysis.

• Training & Support: Educational resources and direct support for your team.

The specific scope of work, fees, and deliverables will be outlined in a separate Statement of Work ("SOW") or Service Agreement entered into between Dotcom Reps and you, the client. In the event of any conflict between these Terms and the SOW, the SOW will take precedence.

2. Client Obligations

As a client of Dotcom Reps, you agree to:

• Provide Timely and Accurate Information: You are responsible for providing Dotcom Reps with all necessary information, access, and materials (including product information, images, brand assets, and access to your Amazon Seller Central account) in a timely and accurate manner.

• Cooperate with Our Team: You agree to cooperate with our team and provide feedback and approvals promptly to ensure the successful delivery of the Services.

• Maintain Account Security: You are responsible for maintaining the security of your Amazon Seller Central and Vendor Central accounts and any other accounts you grant us access to. You agree to notify us immediately of any unauthorized use of your accounts.

• Comply with Amazon's Policies: You are solely responsible for ensuring your business, products, and practices comply with all of Amazon's policies, guidelines, and terms of service. Dotcom Reps will provide guidance, but we are not responsible for any violations, suspensions, or penalties incurred from Amazon.

• Payment: You agree to pay all fees for the Services as outlined in your SOW or Service Agreement.

3. Fees and Payment

• Pricing: The fees for our Services will be detailed in your SOW. Fees may be a fixed project fee, a recurring monthly retainer, a performance-based fee, or a combination thereof.

• Invoicing: We will issue invoices according to the payment schedule in your SOW.

• Payment Terms: All invoices are due and payable within the dates mentioned in the invoice.

• Late Payments: Invoices not paid on time may be subject to a late fee as permitted by law. We reserve the right to suspend or terminate Services for overdue accounts.

• Taxes: All fees are exclusive of any applicable taxes (sales tax & VAT), which will be added to the invoice where required by law.

4. Confidentiality

Both parties agree to treat all non-public information received from the other party as confidential. This includes, but is not limited to, business plans, financial data, customer information, trade secrets, and proprietary methodologies. We will not disclose your confidential information to any third party without your prior written consent, except as required by law.

5. Intellectual Property

• Client IP: You retain all ownership rights to your intellectual property, including trademarks, copyrights, and other proprietary materials. You grant Dotcom Reps a limited, non-exclusive license to use your intellectual property solely for the purpose of providing the Services to you.

• Dotcom Reps IP: Dotcom Reps retains all ownership rights to our intellectual property, including our methodologies, software, tools, and any work product created by us that is not specific to your brand (e.g., templates, reports, and strategies).

• Work Product: Any deliverables or work product created specifically for your business as part of the Services (e.g., ad copy, listing content) will be owned by you upon full payment for the Services.

6. Limitation of Liability

To the maximum extent permitted by law, Dotcom Reps will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or in connection with the Services or these Terms.

Our total liability to you for any and all claims arising out of or related to these Terms or the Services will not exceed the total amount of fees paid by you to Dotcom Reps in the event giving rise to the claim.

You acknowledge that Dotcom Reps provides consulting services and does not guarantee specific results, sales, or profits. Our advice is based on our experience and expertise, but the ultimate success of your Amazon business is dependent on numerous factors outside our control.

7. Termination

Either party may terminate the Services by providing written notice to the other party. The notice period will be specified in the SOW.

• Termination by Client: If you terminate the Services, you will be responsible for paying for all Services rendered up to the date of termination.

• Termination by Dotcom Reps: We may terminate the Services immediately if you breach these Terms or your SOW, including a failure to make timely payments.

Upon termination, you will be responsible for any outstanding fees, and we will return any of your confidential materials in our possession.

8. Dispute Resolution

Any dispute or claim arising from or related to these Terms or the Services shall be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in Melbourne, Florida, in accordance with the rules and regulations under the legislation.

9. General Provisions

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

• Entire Agreement: These Terms, together with your SOW and Privacy Policy, constitute the entire agreement between you and Dotcom Reps.

• Amendments: We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of the Services after such modifications constitutes your acceptance of the new Terms.

• Contact Information: If you have any questions about these Terms, please contact us at:

10. User Data

We will maintain specific data that you transmit to the Services to manage the performance of the Services, as well as data relating to your use of the Services. Although we perform routine data backups, you are solely responsible for all data you transmit or related to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

11. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Services satisfy any legal requirement that such communication be in writing.  

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS AND ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.  

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, delivery, or retention of non-electronic records, or payments or the granting of credits by any means other than electronic means.

12. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or concerning the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. Suppose any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable. In that case, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us due to these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by having drafted them. You hereby waive any defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

13. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please get in touch with us at –

Dotcom Reps

Contact: (610) 253-2673

Email: support@dotcomreps.com

Address: PO BOX 360083, Melbourne, FL 32936.